A great customer experience is linked to improved brand loyalty, higher retention rates, and increases the possibility of creating customers who spread the word. Measure your customer’s satisfaction with a Customer Effort Survey, Customer Satisfaction Survey, and Net Promoter Score.
Read MoreLTV allows a business to use data to identify how to maximize the overall value of their existing relationships with customers.
Read MoreThere are so many great opportunities to increase your brand awareness and overall engagement with user generated content
Read MoreUser Personas and Profiles help define your customer base and give insight to how they want to interact with you.
Read MoreDefining your total market size is a vital factor to fully understanding your business and industry.
Read MoreFacebook has recently released Instagram Lite, a less data intensive social media app to help their users save space on mobile devices. So what does this mean for marketers?
Read MorePicking the right business funding options depends on how long you have been in business and your current financial situation.
Read MoreKey Performance Indicators are vital to setting a sound business strategy because they help you measure and track the performance as you reach to achieve a goal or objective.
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